We ship with Australia Post, offering standard and express shipping frames. The delivery times can differ based on the chosen delivery method.
Free Shipping is available on all domestic orders over $100.
We ship with Australia Post, offering standard and express shipping frames. The delivery times can differ based on the chosen delivery method.
Free Shipping is available on all domestic orders over $100.
Depending on your region and country, all orders are usually delivered between 2 – 20 days from dispatch.
Shipping rates and timeframes are stated at checkout.
Depending on your region and country, all orders are usually delivered between 2 – 20 days from dispatch.
Shipping rates and timeframes are stated at checkout.
We aim for all orders to be dispatched 1 – 2 business days from placing your order.
We aim for all orders to be dispatched 1 – 2 business days from placing your order.
Yes, we do. Shipping rates are stated at checkout. Please contact us if you have any questions regarding overseas shipment.
Yes, we do. Shipping rates are stated at checkout. Please contact us if you have any questions regarding overseas shipment.
If an error occurs during checkout, or you are needing to modify your order, please reach out to us promptly at customercare@alasaros.com.au
Please be aware that once our team has dispatched orders, we are unable to accommodate changes to your order.
If an error occurs during checkout, or you are needing to modify your order, please reach out to us promptly at customercare@alasaros.com.au
Please be aware that once our team has dispatched orders, we are unable to accommodate changes to your order.
In this situation, we recommend contacting the shipping carriers specified in your tracking details. As we will do our best to help you in this concern, once your order has been dispatched and handed to couriers, we advise speaking with the courier company for further action. For any assistance, please email us at customercare@alasaros.com.au
In this situation, we recommend contacting the shipping carriers specified in your tracking details. As we will do our best to help you in this concern, once your order has been dispatched and handed to couriers, we advise speaking with the courier company for further action. For any assistance, please email us at customercare@alasaros.com.au
Kindly be advised that Alasaros holds no responsibility for any custom charges or taxes incurred during international shipments. Depending on your country, these duties may be required for the release of your parcel.
Please note, there are no taxes and duty payments for parcels in Australia.
Kindly be advised that Alasaros holds no responsibility for any custom charges or taxes incurred during international shipments. Depending on your country, these duties may be required for the release of your parcel.
Please note, there are no taxes and duty payments for parcels in Australia.
We want you to fall in love with your alasaros pieces, however, in the need of returning your garments, we offer a store credit for change of mind, size changes, and style changes.
Kindly assess our return policy, ensuring to acknowledge that we will only accept returns under the condition that:
- Items are returned within 14 days of delivery.
- The item is in its original, unworn, undamaged state with all original packaging and tags attached.
- The purchase was not made using a promotional offer. Sale items are considered final and cannot be returned.
- We cannot accept returns for garments that have been worn, damaged, altered, or washed.
NOTE: Following all health and hygiene laws, all swimwear must be tried on with undergarments, ensuring the protective hygiene sticker remains intact. Returns will not be accepted if the hygiene sticker is removed or altered.
At Alasaros, customer satisfaction and well-being are our top priorities. Should you find any faults with an item bought from us, we urge you to reach out to our team within 30 days from the date of purchase. We are here to help by arranging for a replacement, If your size or choice of style is unavailable, we will provide a refund or store credit.
We want you to fall in love with your alasaros pieces, however, in the need of returning your garments, we offer a store credit for change of mind, size changes, and style changes.
Kindly assess our return policy, ensuring to acknowledge that we will only accept returns under the condition that:
- Items are returned within 14 days of delivery.
- The item is in its original, unworn, undamaged state with all original packaging and tags attached.
- The purchase was not made using a promotional offer. Sale items are considered final and cannot be returned.
- We cannot accept returns for garments that have been worn, damaged, altered, or washed.
NOTE: Following all health and hygiene laws, all swimwear must be tried on with undergarments, ensuring the protective hygiene sticker remains intact. Returns will not be accepted if the hygiene sticker is removed or altered.
At Alasaros, customer satisfaction and well-being are our top priorities. Should you find any faults with an item bought from us, we urge you to reach out to our team within 30 days from the date of purchase. We are here to help by arranging for a replacement, If your size or choice of style is unavailable, we will provide a refund or store credit.
To start a return, you can contact us at customercare@alasaros.com.au
Please provide us with your order number, full name and reasoning of the return.
To start a return, you can contact us at customercare@alasaros.com.au
Please provide us with your order number, full name and reasoning of the return.
The customer is responsible for covering the cost of return postage. Please note that original shipping charges are non-refundable.
The customer is responsible for covering the cost of return postage. Please note that original shipping charges are non-refundable.
All purchases made using a promotional offer are not eligible for a return.
All purchases made using a promotional offer are not eligible for a return.
Alasaros retains the authority to decline returns that do not meet the outlined guidelines and procedures mentioned above. If, in any case, an item is not accepted, it will be returned to the customer at their expense.
Alasaros retains the authority to decline returns that do not meet the outlined guidelines and procedures mentioned above. If, in any case, an item is not accepted, it will be returned to the customer at their expense.